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Microsoft 365 Managed Services

Save over 50% on your Microsoft 365 support and maintenance needs. We resolve tickets faster than Microsoft with a guaranteed SLA and outcomes.


Elevate Support with Faster Response Times and Resolutions!

If so, you’re not alone in this endeavor. At Star Knowledge, we provide Microsoft 365 managed services that have proven to be highly beneficial. Over the years our clients have saved over 50% in costs and time compared to Microsoft and other partners with increased response times and resolutions across various levels of support from L1 to L4.
Our dedicated team of experts specializes in:

How We Help

microsoft 365 managed services
Several leading businesses choose our Managed Microsoft 365 Services to have a hassle-free working setup. Here’s what you can expect:
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Years of Microsoft Experience
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Microsoft 365 Experts
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Microsoft Certified Experts
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Enterprise Served Customers
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Cost Savings

Our Microsoft 365 Managed Services

Microsoft 365 Managed Services administration support

Administration Services

  • Exchange Online
  • Active Directory
  • OneDrive and Storage
  • Integration with Other Systems
  • Monitoring, Troubleshooting Issues and Resolution
  • Security and Permissions
  • Enterprise Mobility
  • Migration

Development Services

  • SharePoint OOTB Setup and Configuration
  • SharePoint Administration
  • Intranet Development
  • Third-Party Integrations
  • Power Apps Support
  • SPFx Extensions
  • Forms and Workflows
Microsoft 365 Managed Services End User Services

End User Services

  • Installation
  • Technical Support over Phone, Teams, and Email
  • Troubleshooting and Repair
  • Configuration
  • Remediation
  • Premium Management
  • Monthly Reporting

Staff Augmentation Services

  • Access to certified Microsoft 365 experts
  • Support for Exchange Online, SharePoint Online, OneDrive for Business, Teams, and more
  • Flexible staffing options
  • Proper configuration, optimization, and security
  • Proactive monitoring and issue resolution

Microsoft 365 Managed Services Staff Augment

Team Extension Services

  • Remote team of professionals to extend in-house team
  • Access to specialized skills
  • More cost-effective than hiring full-time employees
  • Flexible solution tailored to business needs
  • Speeds up time-to-market, increases efficiency

Technologies We Support Under Microsoft 365 Managed Services

Recent Case Studies

The client needed a Microsoft 365 support team available in the US time zone who could work closely with internal stakeholders…
The client’s interview process was severely stringent and needed a deep understanding of business processes and support system…
There were new projects coming up almost every two weeks and the client had to hire developers externally for timely project…


Sarah Thompson, IT Manager, UK

“We were struggling with managing our Microsoft 365 environment efficiently until we partnered with Star Knowledge. Their managed services not only saved us valuable time and resources but also cut our costs significantly. The expert support we received, coupled with their proactive approach to troubleshooting, has made a remarkable difference. Our team is now able to focus on core business tasks, thanks to the seamless Microsoft 365 experience they’ve helped us achieve.”

David Martinez, CEO, USA

“Star Knowledge has been an invaluable partner in our Microsoft 365 journey. Their meticulous attention to detail during our migration ensured a smooth transition, minimizing any disruptions. What truly sets them apart is their commitment to implementing Microsoft’s best practices. Our setup is now more secure and efficient than ever before. The quick response times and effective resolutions have exceeded our expectations, giving us the confidence to continue growing our business without IT concerns holding us back.”

Emily Lewis, Operations Manager, USA

“We had struggled with our previous Office 365 setup through GoDaddy, and switching to Microsoft 365 felt overwhelming. Star Knowledge migration experts handled the entire process seamlessly. Our files, emails, and settings were accurately transferred, and the transition was smoother than we could have hoped. Thank you for simplifying our journey to a more efficient platform!”

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Frequently Asked Questions

Microsoft 365 Managed Services refer to a comprehensive suite of services provided by a managed service provider (MSP) to handle the setup, management, optimization, and ongoing maintenance of Microsoft 365 (formerly Office 365) applications and tools. These services ensure that organizations can maximize the benefits of Microsoft 365 while offloading the technical complexities to experts. 

      • Proactive monitoring and maintenance of Microsoft 365 applications and infrastructure
      • Troubleshooting and issue resolution
      • Patch management and updates
      • Security management and threat detection
      • Backup and disaster recovery
      • User support and training
      • Migration services

At Star Knowledge, we also offer managed services for Microsoft 365 and can assist with any technical issues and we resolve tickets faster than Microsoft with a guaranteed SLA and outcomes. Contact us to learn more about how we can help you maximize the value of your Microsoft 365 subscription.

If you already have a Microsoft 365 subscription, you can access support directly from the Microsoft 365 admin center.
To access support through the admin center, log in to your account and click on the “Support” tab. From there, you can access documentation, forums, and other self-service support resources. You can also contact Microsoft support through phone, chat, or email.

If you’re looking for more comprehensive support services, you can work with a Managed Services Provider (MSP) like Star Knowledge. contact us to schedule a consultation. We can assess your needs, recommend the appropriate level of support, and provide you with a customized support plan that fits your budget and requirements. 

Fixed fee: A fixed monthly fee is charged for a set number of services and support hours.
Per-Ticket fee: A fee is charged for each user of Microsoft 365 services.
Hourly rate: An hourly rate is charged for support services provided. 

Consider the following factors:

      • Expertise and experience with Microsoft 365 environments
      • Service level agreements (SLAs) and response times
      • Security and compliance certifications and expertise
      • Flexibility and scalability of services
      • Cost and pricing models

At Star Knowledge, we offer comprehensive M365 Managed service to help you get the most out of your subscription. Our team of experienced and certified experts can handle everything from technical support to security management, ensuring that your Microsoft 365 environment is running smoothly and securely. 

They typically offer training on Microsoft 365 applications and services. This can include:
Basic user training: Training on how to use Microsoft 365 applications like Word, Excel, PowerPoint, and Teams.
Advanced user training: Training on advanced features of Microsoft 365 applications.
Security training: Training on best practices for keeping Microsoft 365 environments secure.
Administration training: Training on how to manage and administer Microsoft 365 environments. 

Expertise: Managed service providers have specialized expertise in managing and optimizing Microsoft 365 environments.
Increased productivity: With Microsoft support services, businesses can reduce downtime, improve performance, and increase employee productivity.
Cost savings: Managed services are more cost-effective than hiring an in-house IT team to manage the Microsoft 365 environment.
Security: MSP’s can help businesses implement security best practices to keep their Microsoft 365 environment secure. 

Yes, experienced Managed Services Providers (MSPs) can help with migration to Microsoft 365. In fact, many MSPs offer migration services as part of their Managed Microsoft 365 support services.
At Star Knowledge, we can assist you with every step of the migration process to Microsoft 365. Our team of experts can help you plan your migration, assess your existing infrastructure, and execute the migration with minimal downtime and disruption to your business operations.
We have extensive experience with Microsoft 365 migration projects and can help you migrate your email, files, and other data to the cloud-based platform. 

Ready to Get Started?