ServiceNow Consulting Services

Unlock the Full Potential of ServiceNow: Seamless Integration, Flawless Implementation, Smooth Migration, and Reliable Managed Services for Your Business.

Maximizing Your Business Potential with ServiceNow Consulting Services

Are you experiencing challenges with managing your business processes and workflows effectively
Struggling to streamline IT service management and automate repetitive tasks?
Is your current system lacking in scalability, flexibility, or customization options?

If you’re nodding your head to any of these questions, Star Knowledge’s ServiceNow Consulting Services will help. Our team of ServiceNow Consultants will assist you in overcoming these pain points and optimize your use of ServiceNow to achieve efficient business operations and enhanced customer satisfaction. Whether it’s process design, implementation, integration, or ongoing support, we’ve got you covered.

How We Help

Many organizations are leveraging our ServiceNow Consulting Services to optimize their business processes, enhance IT service management, and streamline operations. Here’s what you can expect from our expertise:

Streamlined business processes and increased operational efficiency
Improved IT service management through automation and standardization
Enhanced collaboration and data sharing across departments
Alignment of IT services with overall business objectives
Enhanced user experience for employees and customers
Expert guidance and implementation support from ServiceNow consultants
Customization options to tailor ServiceNow to your specific needs

Our ServiceNow Consulting Services

ServiceNow Consulting

We provide expert guidance and support to help you leverage the full potential of the ServiceNow platform. Our ServiceNow consultants will assess your business requirements, provide strategic recommendations, and assist in designing and optimizing processes

ServiceNow Migration

Our ServiceNow experts will analyze your existing data, design a migration plan, execute the migration process, and ensure the integrity and accuracy of your data throughout the transition.

ServiceNow Integration

Integrating ServiceNow with your existing systems and applications is crucial for achieving a unified and streamlined workflow. Our integration services enable seamless data exchange between ServiceNow and other systems.

ServiceNow Implementation

Our implementation services cover the end-to-end process, including solution design, configuration, customization, testing, and deployment.

ServiceNow Managed Services

We take care of the ongoing maintenance, monitoring, and support of your ServiceNow environment. We handle incident management, problem resolution, enhancements, and provide proactive recommendations to keep your ServiceNow instance running smoothly.

Our ServiceNow Solution Expertise

IT Service Management (ITSM)

Incident management
Problem management
Change management
Asset and configuration management
Service catalog

IT Operations Management (ITOM)

Event management
Infrastructure discovery
Cloud management
Service mapping
Operational intelligence

Customer Service Management(CSM)

Case management
Self-service portals
Knowledge management
Service level agreement (sla) management
Omni-channel support.

Human Resources Service Delivery (HRSD)

Employee self-service portals
Case management
Onboarding and offboarding workflows,
Knowledge management
Hr service catalog.

Security Operations(SecOps)

Threat intelligence
Vulnerability management
Security incident response
Compliance management.

Governance, Risk, and Compliance (GRC)

Policy and compliance management
Risk assessment
Audit management
Control testing

0 +

Years of Experience

0 +

Happy Customers

0 %

Certified ServiceNow Consultants

0 +

Enterprise Served Customers

0 %

Cost Savings

Recent Case Studies

Azure Cloud Migration: Moving Infrastructure to the Cloud

The Client is a leading IT Service Provider in the USA with 30+ years of experience on the market and offices spread across California,…

Exchange to Office 365 Migration: A Hybrid to Cloud Setup

The client is a key player in the Financial Services Industry, a reputed investment…

Incident Management

The client is an Educational Institute, an ACCA approved learning partner that provides training for international professional accounting programs like ACCA, CMA USA, IFRS, etc…

Ready to Get Started?

Our Engagement Models

Fixed Project

End to End Project Lifecycle Consultation
Custom Development Program
Time Bound Delivery
Speed to Market
Immediate support

Dedicated Team

Get a team of Niche Developers
Hourly, Daily or Monthly Rate Models
Part-time or Full-time Engagement Models
Scale-up & Down Easily

Resources-On-Demand

Developers on-demand within SLA
Ideal for project that needs short term resources
Pay by the hour
No minimum hour commitment

FAQs

1. What is ServiceNow consulting, and why do I need it?

ServiceNow consulting is a professional service that helps organizations optimize and maximize the benefits of the ServiceNow platform. With ServiceNow consulting, you can get expert guidance on leveraging ServiceNow solutions to improve IT service management, customer service management, HR service delivery, security operations, and more. ServiceNow is beneficial to organizations that want to streamline their processes, enhance productivity, and achieve their business objectives more effectively.

2. What is involved in a ServiceNow implementation?

A ServiceNow implementation involves the process of setting up and configuring the ServiceNow platform to meet your organization’s specific needs. It includes activities such as scoping and planning, designing the solution architecture, configuring the platform, testing, and deploying the solution.

3. What are the benefits of ServiceNow managed services?

ServiceNow managed services provide ongoing support and maintenance for your ServiceNow platform. By outsourcing your ServiceNow support to a managed service provider, you can focus on your core business activities while ensuring that your ServiceNow environment is running smoothly. ServiceNow managed services can help you reduce downtime, improve system availability, and minimize risks.

4. How long does it take to implement ServiceNow?

The duration of a ServiceNow implementation depends on the scope and complexity of the project. Typically, a ServiceNow implementation can take anywhere from a few weeks to several months, depending on the size and complexity of your organization and the solutions you need to implement. Our ServiceNow consultants can provide a more accurate estimate after conducting a thorough assessment of your organization’s needs.

5. Can you help us migrate from our existing ITSM tool to ServiceNow?

Yes, we offer ServiceNow migration services that include data migration, configuration migration, and custom code migration from your existing ITSM tool to ServiceNow.