Salesforce Community Cloud

Transform your business with Salesforce Community Cloud services, providing personalized experiences, streamlined operations, and enhanced collaboration for your customers, partners, and employees

Enhance Customer Engagement and Collaboration with Salesforce Community Cloud

Are you struggling to effectively engage with your customers or partners through your Community Cloud?
Do you find it difficult to provide personalized experiences to your community members?
Is it a challenge to manage and monitor community content, including user-generated content?

We offer a comprehensive range of Salesforce Community Cloud services to help you overcome the challenges associated with managing and optimizing your community platform. Our team of experienced professionals can assist you with every aspect of Community Cloud, including design and architecture, development and integration, migration, support, and maintenance. We work with you to understand your unique business needs and tailor our solutions accordingly to provide the best possible outcomes.

How We Help

Many businesses have turned to Salesforce Community Cloud Services to take their customer engagement to the next level and provide a personalized and seamless experience across all digital touchpoints. Here’s what you can expect when you partner with us:

Enhance customer engagement and provide personalized experiences
Streamline business operations with integration with other Salesforce products or third-party applications
Measure success with a comprehensive analytics tool
Maintain consistent branding and design across your community platform
Efficiently manage and monitor community content and discussions
Quickly make updates or changes to your platform
Provide efficient and effective customer support

Our Salesforce Community Cloud Services

Community Cloud Consulting

We offer consultation services to help you understand the best practices for building, launching, and managing a successful community platform. Our experts will assess your business needs, create a roadmap for Community Cloud implementation, and provide guidance on design, architecture, and customization.

Community Cloud Implementation

Our team of experienced professionals will help you implement Salesforce Community Cloud to meet your business needs. We will work closely with you to understand your requirements, design a solution tailored to your needs, and implement and configure your community platform.

Community Cloud Managed Services

We provide ongoing support and maintenance for your Community Cloud platform, ensuring its continued success. Our team will monitor your platform and perform routine maintenance and upgrades as needed.

Community Cloud Customization

We offer customization services to help you tailor your community platform to your unique business needs. Our team can create custom features, add-ons, or integrations to extend the functionality of your Community Cloud platform.

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Years of Experience

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Happy Customers

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Salesforce Certified Community Cloud Consultants

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Enterprise Served Customers

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Cost Savings

Ready to Get Started?

Testimonials

CEO and President

“Star Knowledge has helped scale our team during the Covid when we had challenges recruiting and retaining talent. Their quick responsiveness combined with attitude to make things work helped us go a long way with Microsoft 365 Support Services”

CEO and President, Leaders in South African MSP space

Director

“Star Knowledge has been great to work with. All of my requirements were met on time and scaled up quickly.”

Director, Leading Film Production Studio

Chief Finance Officer

“Star Knowledge has been a great partner in helping our firm identify IT risks and implementing stop gaps to protect our company. They are helping us monitor email and implement processes that will allow us to qualify for an ISO 27001 compliance. This is a big initiative for us. Thank you Star Knowledge!”

Chief Finance Officer, Leading Strategy Consulting Group in the USA

Our Engagement Models

Fixed Project

End to End Project Lifecycle Consultation
Custom Development Program
Time Bound Delivery
Speed to Market
Immediate support

Dedicated Team

Get a team of Niche Developers
Hourly, Daily or Monthly Rate Models
Part-time or Full-time Engagement Models
Scale-up & Down Easily

Resources-On-Demand

Developers on-demand within SLA
Ideal for project that needs short term resources
Pay by the hour
No minimum hour commitment

Frequently Asked Questions

1. What is Salesforce Community Cloud?

Salesforce Community Cloud is a platform that enables businesses to create customized online communities for their customers, partners, and employees. It provides features such as content management, collaboration tools, and social networking capabilities to enhance engagement and collaboration among community members.

2. What are the benefits of Salesforce Community Cloud?

Salesforce Community Cloud offers many benefits, including increased customer engagement, streamlined business operations, and enhanced collaboration and productivity across your organization. It also provides a platform to deliver personalized experiences to your customers and partners.

3. Can Salesforce Community Cloud be customized to fit my business needs?

Yes, Salesforce Community Cloud can be customized to fit your unique business needs. Our team can provide customization services to create custom features, add-ons, or integrations to extend the functionality of your community platform.

4. What services do you offer for Salesforce Community Cloud?

We offer a range of services for Salesforce Community Cloud, including consulting, implementation, managed services, and customization.

5. What is included in your Salesforce Community Cloud implementation service?

Our Salesforce Community Cloud implementation service includes working closely with you to understand your requirements, designing a solution tailored to your needs, and implementing and configuring your community platform. We also provide training to your team on how to use it effectively.

6. Do you offer ongoing support for Salesforce Community Cloud?

Yes, we offer Community Cloud managed services to provide ongoing support and maintenance for your platform. Our team will monitor your platform and perform routine maintenance and upgrades as needed.

7. Can you help us integrate Salesforce Community Cloud with other Salesforce products or third-party applications?

Yes, our team has expertise in integrating Community Cloud with other Salesforce products or third-party applications to streamline your business operations and enhance collaboration.