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Managed IT Support Services

Delivering Expert IT Managed services, Constant Attention & Increased Security to your IT Environment

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Customized Managed IT Solutions for Your Organization!

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Look no further than Star Knowledge! We offer Managed IT Support Services designed to meet your specific business requirements. Our team comprises certified IT experts committed to comprehending your distinct needs and providing tailor-made solutions to optimize your technology operations.

How We Help

Managed IT Support Services
Several leading businesses choose Star Knowledge as their Managed IT Services Provider to have a hassle-free working setup. Here’s what you can expect:
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Years of Experience
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Microsoft Experts
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Certified Consultants
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Enterprise Served Customers
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Cost Savings

Our Managed IT Services

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Application Maintenance & Support

Star Knowledge provides end-to-end Network Management Services from Network architecture design, building network layers, monitoring incidents to managing events and alerts.
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Application Migration

With the advent of cloud computing, businesses are rapidly migrating their IT infrastructure to the cloud, we can make your cloud migration secure and ensure your business operations are unaffected.
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Enterprise Service Management

We provide Business IT Management support services from mid to large-level enterprises along with Program Management to help them reduce the fuss of their management overheads and maintenance costs.
infrastructure

IT Infrastructure Monitoring and Management

We make businesses “Always-available” with our IT infrastructure monitoring and management services to help them achieve productive operations at minimum cost
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Network Management

We help you with network architecture design, building network layers, monitoring incidents for managing events and alerts. We perform real-time reporting to identify potential problems & failures.
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Database Management

We provide Database Management Services to enable a stable and scalable infrastructure. We manage simple to complex databases to optimize data security.
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IT Helpdesk Support

Our dedicated IT Professionals at star knowledge provide high-quality IT Helpdesk support that acts as a reliable fallback for solutions to frequent IT issues.

Star Knowledge Cloud Managed Services

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Microsoft 365 Managed Services

  • User adoption, training, and support
  • Maintenance and optimization
  • Development and evolution
  • 24/7 IT help desk
  • Microsoft 365 application support
  • Support for Phone System / Cloud Voice
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SharePoint Managed Services

  • Customization & integration support
  • Regular performance and health checks
  • Ongoing SharePoint monitoring
  • 24/7 IT help desk
  • Monthly security checks
  • Patch installations
Azure

Azure Managed Services

  • Azure administration & troubleshooting
  • Monitoring
  • Usage optimization
  • Azure application maintenance
  • Integrations & migrations
  • Azure security & governance
Teams

Microsoft Teams Managed Services

  • Administration & governance
  • 24/7 IT help desk
  • Incident and request management
  • Troubleshooting
  • Deployment and migrations
  • Support for Teams Voice Phone Systems

Wide Range of Technologies We Support Under Managed IT Services

Our Managed IT Support Services Extend to the below Components

Data Storage
Websites
Desktops
Cybersecurity
Applications
Networks
On-premises IT
Cloud Services

Recent Case Studies

Wondering what you can do to get your online business ready for the….
Since the evolution of business computing, companies often hired external IT…

The client is a world class provider of best of breed IT hardware….

Recent Case Studies

Okta Services and Implementation for FMCG Organization…
A leading South African MSP who catered to local African businesses…
Global leader in the FMCG marketspace with presence across 180+ countries…

Testimonials

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Sarah Davis., IT Manager

“As an IT Manager, I’ve worked with several service providers, but Star Knowledge stands out. Their expertise in Microsoft solutions is unmatched. Our IT support has never been this efficient, and I highly recommend them.”

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Mark Johnson., Chief Financial Officer (CFO)

“Cost-effective and reliable – that’s how I would describe Star Knowledge’s IT Support. They’ve helped us optimize our IT spending while ensuring our systems are secure and up-to-date. A valuable partner indeed!”

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Frequently Asked Questions

Managed IT Services refer to outsourcing IT support and maintenance services to a third-party service provider who manages the organization’s IT infrastructure, networks, and systems.
IT cover a range of IT support and maintenance services, including proactive monitoring, maintenance and updates, troubleshooting, cybersecurity, data backup and disaster recovery, cloud services, and more.
Managed IT Services provide numerous benefits to businesses, including reduced downtime, predictable costs, improved security and compliance, access to IT expertise, scalability, and the ability to focus on core business activities.
Yes, outsourcing IT support and maintenance services can be highly cost-effective for businesses, as it eliminates the need for in-house IT staff and allows organizations to benefit from the expertise of a dedicated IT support team.
Traditional IT support is typically reactive, providing support and fixing issues as they arise. Managed IT Services, on the other hand, take a proactive approach to IT support and maintenance, implementing regular updates and monitoring systems to prevent issues before they occur.
Managed IT Services are beneficial for businesses of all sizes, but it’s important to evaluate your organization’s specific needs and requirements to determine if Managed IT Services are the right fit. A consultation with a Managed IT Services provider can help you determine if this type of support is suitable for your organization.

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