Managed IT Support Services

Delivering Expert IT Managed services, Constant Attention & Increased Security to your IT Environment

Don’t Let Your Business Get Impacted With Lack of Managed IT Support Services

Are you tired of managing your IT environment in-house and dealing with skyrocketing prices and costs?
Do you face challenges with basic operational issues due to incorrect setup of your IT systems?
Do you struggle to provide timely and efficient support for your employees’ IT issues?

You’re not alone in this journey. At Star Knowledge, we offer IT Support Managed Services to SMEs, SMBs, and Service Providers. Our team of experts helps with Application Maintenance & Support, Migration, Enterprise Service Management, IT Infrastructure Monitoring and Management, Network Management. Database Management and IT Helpdesk Support.

How We Help

Several leading businesses choose Star Knowledge as their Managed IT Services Provider to have a hassle-free working setup. Here’s what you can expect:

24/7 monitoring and support
Proactive maintenance and updates to prevent issues
Reduced downtime to minimize business impact
Improved security to protect data and comply with regulations
Access to a team of skilled IT professionals
Scalable services to adapt to changing needs
Focus on core business, while we handle your technology needs.

Our Managed IT Services

Application Maintenance & Support

Star Knowledge provides end-to-end Network Management Services from Network architecture design, building network layers, monitoring incidents to managing events and alerts.

Application Migration

With the advent of cloud computing, businesses are rapidly migrating their IT infrastructure to the cloud, we can make your cloud migration secure and ensure your business operations are unaffected.

Enterprise Service Management

We provide Business IT Management support services from mid to large-level enterprises along with Program Management to help them reduce the fuss of their management overheads and maintenance costs.

IT Infrastructure Monitoring and Management

We make businesses “Always-available” with our IT infrastructure monitoring and management services to help them achieve productive operations at minimum cost

Network Management

We help you with network architecture design, building network layers, monitoring incidents for managing events and alerts. We perform real-time reporting to identify potential problems & failures.

Database Management

We provide Database Management Services to enable a stable and scalable infrastructure. We manage simple to complex databases to optimize data security.

IT Helpdesk Support

Our dedicated IT Professionals at star knowledge provide high-quality IT Helpdesk support that acts as a reliable fallback for solutions to frequent IT issues.

Star Knowledge Cloud Managed Services

Microsoft 365 Managed Services

User adoption, training, and support
Maintenance and optimization
Development and evolution
24/7 IT help desk
Microsoft 365 application support
Support for Phone System / Cloud Voice

SharePoint Managed Services

Customization & integration support
Regular performance and health checks
Ongoing SharePoint monitoring
24/7 IT help desk
Monthly security checks
Patch installations

Azure Managed Services

Azure administration & troubleshooting
Monitoring
Usage optimization
Azure application maintenance
Integrations & migrations
Azure security & governance

Microsoft Teams Managed Services

Administration & governance
24/7 IT help desk
Incident and request management
Troubleshooting
Deployment and migrations
Support for Teams Voice Phone Systems

Wide Range of Technologies We Support Under Managed IT Services

Mobile

FrontEnd

BackEnd

Database

DevOps

CRM

CMS

Microsoft

Operations

Identity

Mobile

FrontEnd

BackEnd

Database

DevOps

CRM

CMS

Microsoft

Operations

Identity

Mobile

FrontEnd

BackEnd

Database

DevOps

CRM

Content Management Systems

Microsoft

Operations

Identity

Mobile

FrontEnd

BackEnd

Database

DevOps

CRM

Content Management Systems

Microsoft

Operations

Identity

Our Managed IT Support Services Extend to the below Components

0 +

Years of Experience

2 +

Microsoft Experts

0 %

Certified Consultants

0 +

Enterprise Served Customers

0 %

Cost Savings

Recent Case Studies

Is your Website Ready for 2019?

Wondering what you can do to get your online business ready for the….

How Managed IT Service Providers Amplify Business Growth

Since the evolution of business computing, companies often hired external IT…

Incident Management

The client is a world class provider of best of breed IT hardware….

Ready to Get Started?

Testimonials

CEO and President

“Star Knowledge has helped scale our team during the Covid when we had challenges recruiting and retaining talent. Their quick responsiveness combined with attitude to make things work helped us go a long way with Microsoft 365 Support Services”

CEO and President, Leaders in South African MSP space

Director

“Star Knowledge has been great to work with. All of my requirements were met on time and scaled up quickly.”

Director, Leading Film Production Studio

Chief Finance Officer

“Star Knowledge has been a great partner in helping our firm identify IT risks and implementing stop gaps to protect our company. They are helping us monitor email and implement processes that will allow us to qualify for an ISO 27001 compliance. This is a big initiative for us. Thank you Star Knowledge!”

Chief Finance Officer, Leading Strategy Consulting Group in the USA

Our Engagement Models

Fixed Project

End to End Project Lifecycle Consultation
Custom Development Program
Time Bound Delivery
Speed to Market
Immediate support

Dedicated Team

Get a team of Niche Developers
Hourly, Daily or Monthly Rate Models
Part-time or Full-time Engagement Models
Scale-up & Down Easily

Resources-On-Demand

Developers on-demand within SLA
Ideal for project that needs short term resources
Pay by the hour
No minimum hour commitment

Frequently Asked Questions

1. What are Managed IT Services?

Managed IT Services refer to outsourcing IT support and maintenance services to a third-party service provider who manages the organization’s IT infrastructure, networks, and systems.

2. What does Managed Services cover?

IT cover a range of IT support and maintenance services, including proactive monitoring, maintenance and updates, troubleshooting, cybersecurity, data backup and disaster recovery, cloud services, and more.

3. Why should I choose Managed Services?

Managed IT Services provide numerous benefits to businesses, including reduced downtime, predictable costs, improved security and compliance, access to IT expertise, scalability, and the ability to focus on core business activities.

4. Is it cost-effective to outsource IT support and maintenance services?

Yes, outsourcing IT support and maintenance services can be highly cost-effective for businesses, as it eliminates the need for in-house IT staff and allows organizations to benefit from the expertise of a dedicated IT support team.

5. What is the difference between Managed IT Services and traditional IT support?

Traditional IT support is typically reactive, providing support and fixing issues as they arise. Managed IT Services, on the other hand, take a proactive approach to IT support and maintenance, implementing regular updates and monitoring systems to prevent issues before they occur.

6. How do I know if Managed IT Services are right for my business?

Managed IT Services are beneficial for businesses of all sizes, but it’s important to evaluate your organization’s specific needs and requirements to determine if Managed IT Services are the right fit. A consultation with a Managed IT Services provider can help you determine if this type of support is suitable for your organization.