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Managed IT Support Services

Delivering Expert IT Managed services, Constant Attention & Increased Security to your IT Environment

managed IT Support services

Don’t Let Your Business Get Impacted With Lack of Managed IT Support Services

  • Are you tired of managing your IT environment in-house and dealing with skyrocketing prices and costs?
  • Do you face challenges with basic operational issues due to incorrect setup of your IT systems?
  • Do you struggle to provide timely and efficient support for your employees’ IT issues?
You’re not alone in this journey. At Star Knowledge, we offer IT Support Managed Services to SMEs, SMBs, and Service Providers. Our team of experts helps with Application Maintenance & Support, Migration, Enterprise Service Management, IT Infrastructure Monitoring and Management, Network Management. Database Management and IT Helpdesk Support.
managed IT Support services

How We Help

managed IT Support services
Several leading businesses choose Star Knowledge as their Managed IT Services Provider to have a hassle-free working setup. Here’s what you can expect:
  • 24/7 monitoring and support
  • Proactive maintenance and updates to prevent issues
  • Reduced downtime to minimize business impact
  • Improved security to protect data and comply with regulations
  • Access to a team of skilled IT professionals
  • Scalable services to adapt to changing needs
  • Focus on core business, while we handle your technology needs.

Our Managed IT Services

application

Application Maintenance & Support

Star Knowledge provides end-to-end Network Management Services from Network architecture design, building network layers, monitoring incidents to managing events and alerts.
migration

Application Migration

With the advent of cloud computing, businesses are rapidly migrating their IT infrastructure to the cloud, we can make your cloud migration secure and ensure your business operations are unaffected.
company

Enterprise Service Management

We provide Business IT Management support services from mid to large-level enterprises along with Program Management to help them reduce the fuss of their management overheads and maintenance costs.
infrastructure

IT Infrastructure Monitoring and Management

We make businesses “Always-available” with our IT infrastructure monitoring and management services to help them achieve productive operations at minimum cost
people

Network Management

We help you with network architecture design, building network layers, monitoring incidents for managing events and alerts. We perform real-time reporting to identify potential problems & failures.
data-management

Database Management

We provide Database Management Services to enable a stable and scalable infrastructure. We manage simple to complex databases to optimize data security.
Offshore development center developer

IT Helpdesk Support

Our dedicated IT Professionals at star knowledge provide high-quality IT Helpdesk support that acts as a reliable fallback for solutions to frequent IT issues.

Star Knowledge Cloud Managed Services

microsoft

Microsoft 365 Managed Services

  • User adoption, training, and support
  • Maintenance and optimization
  • Development and evolution
  • 24/7 IT help desk
  • Microsoft 365 application support
  • Support for Phone System / Cloud Voice
sharepoint-logotype

SharePoint Managed Services

  • Customization & integration support
  • Regular performance and health checks
  • Ongoing SharePoint monitoring
  • 24/7 IT help desk
  • Monthly security checks
  • Patch installations
Azure

Azure Managed Services

  • Azure administration & troubleshooting
  • Monitoring
  • Usage optimization
  • Azure application maintenance
  • Integrations & migrations
  • Azure security & governance
Teams

Microsoft Teams Managed Services

  • Administration & governance
  • 24/7 IT help desk
  • Incident and request management
  • Troubleshooting
  • Deployment and migrations
  • Support for Teams Voice Phone Systems

Wide Range of Technologies We Support Under Managed IT Services

Our Managed IT Support Services Extend to the below Components

Data Storage
Websites
Desktops
Cybersecurity
Applications
Networks
On-premises IT
Cloud Services
0 +
Years of Experience
2 +
Microsoft Experts
0 %
Certified Consultants
0 +
Enterprise Served Customers
0 %
Cost Savings
diageo
BUI
turner
tvs capital
rakuten
upl
indiana university

Recent Case Studies

Wondering what you can do to get your online business ready for the….
Since the evolution of business computing, companies often hired external IT…

The client is a world class provider of best of breed IT hardware….

Ready to Get Started?

    Testimonials

    CEO and President

    “Star Knowledge has helped scale our team during the Covid when we had challenges recruiting and retaining talent. Their quick responsiveness combined with attitude to make things work helped us go a long way with Microsoft 365 Support Services”

    CEO and President, Leaders in South African MSP space

    Director

    “Star Knowledge has been great to work with. All of my requirements were met on time and scaled up quickly.” 

    Director, Leading Film Production Studio

    Chief Finance Officer

    “Star Knowledge has been a great partner in helping our firm identify IT risks and implementing stop gaps to protect our company.  They are helping us monitor email and implement processes that will allow us to qualify for an ISO 27001 compliance.  This is a big initiative for us.  Thank you Star Knowledge!”

    Chief Finance Officer, Leading Strategy Consulting Group in the USA

    Our Engagement Models

    fixed project azure

    Fixed Project

    • End to End Project Lifecycle Consultation
    • Custom Development Program
    • Time Bound Delivery
    • Speed to Market
    • Immediate support
    azure dedicated team

    Dedicated Team

    • Get a team of Niche Developers
    • Hourly, Daily or Monthly Rate Models
    • Part-time or Full-time Engagement Models
    • Scale-up & Down Easily 
    azure resource

    Resources-On-Demand

    • Developers on-demand within SLA
    • Ideal for project that needs short term resources
    • Pay by the hour
    • No minimum hour commitment

    Frequently Asked Questions

    Managed IT Services refer to outsourcing IT support and maintenance services to a third-party service provider who manages the organization’s IT infrastructure, networks, and systems.
    IT cover a range of IT support and maintenance services, including proactive monitoring, maintenance and updates, troubleshooting, cybersecurity, data backup and disaster recovery, cloud services, and more.
    Managed IT Services provide numerous benefits to businesses, including reduced downtime, predictable costs, improved security and compliance, access to IT expertise, scalability, and the ability to focus on core business activities.
    Yes, outsourcing IT support and maintenance services can be highly cost-effective for businesses, as it eliminates the need for in-house IT staff and allows organizations to benefit from the expertise of a dedicated IT support team.
    Traditional IT support is typically reactive, providing support and fixing issues as they arise. Managed IT Services, on the other hand, take a proactive approach to IT support and maintenance, implementing regular updates and monitoring systems to prevent issues before they occur.
    Managed IT Services are beneficial for businesses of all sizes, but it’s important to evaluate your organization’s specific needs and requirements to determine if Managed IT Services are the right fit. A consultation with a Managed IT Services provider can help you determine if this type of support is suitable for your organization.