Microsoft Solutions Partner for Business Applications
Power Pages Consulting Services
Build secure customer, partner, and community portals connected to Dataverse, Dynamics 365, and Power Automate. Star Knowledge designs Power Pages portals with authentication, role-based access, and responsive UX.
15+ years building Microsoft Power Platform portals.
In brief: Power Pages consulting delivers secure external portals using Dataverse, Dynamics 365, Power Automate, and Microsoft identity.
Years
Specialists
Microsoft Solutions Partner, Power Platform Expertise& Dataverse + D365
Built across the major agent ecosystems
Copilot Studio
Azure AI Foundry
AWS Bedrock
Google Vertex AI
OpenAI
LangChain / LangGraph
Streamline requests and business processes with Power Pages
01
Customers still email or call for information they should self-serve?
02
Partners share documents and requests by email without tracking?
03
Support cases lack customer self-service status visibility?
Forms remain paper or PDF instead of digital workflows?
What We Do
01
Connected to Dataverse and D365
Let portal users view and update cases, orders, accounts, and documents without separate sync middleware.
02
Secure external access
Authentication, web roles, and table permissions restrict customers and partners to approved records.
03
Faster standard portal delivery
Accelerate Dataverse, D365, and self-service portal scenarios with low-code plus pro-code where needed.
Branded and responsive
Tailor themes, layouts, and responsive interfaces to your brand instead of generic templates.
05
Workflow-ready
Use Power Automate for confirmations, approvals, escalations, and status updates from portal activity.
06
Knowledge base and self-service
Searchable articles, FAQs, and case tracking reduce avoidable support requests.
Our Services & Capabilities
01
Portal Strategy & Architecture
Define requirements, page structure, authentication, data access, integrations, and roadmap before build.
- Requirements
- Page map
- Auth design
- Data access
- Integration plan
02
Customer Self-Service Portals
Build customer self-service portals for accounts, orders, cases, requests, documents, and Dataverse profiles.
- Account view
- Case tracking
- Request submission
- Document access
03
Partner Portals
Configure partner portals for deal registration, lead sharing, documents, training, and partner-secured workflows.
- Deal registration
- Lead sharing
- Documents
- Training
- Partner-secured
04
Knowledge Base & FAQ Portals
Create searchable knowledge base and FAQ portals with categories and optional D365 Customer Service integration.
- Searchable KB
- Categories
- D365 CS linked
- Call deflection
05
Application & Registration Portals
Digitise applications, registrations, permits, and requests with validation, uploads, and workflow processing.
- Form submission
- Validation
- Document upload
- Workflow processing
06
Case Tracking Portals
Deliver D365 Customer Service case portals for submission, status tracking, updates, and attachments.
- Case submission
- Status tracking
- Attachments
- D365 CS integrated
07
Custom Development & Ongoing Support
Extend Power Pages with Liquid, Web API, JavaScript, updates, content changes, and ongoing enhancements.
- Liquid
- Web API
- JavaScript
- Ongoing management
- Enhancements
Need an internal app? See Power Apps. Custom portal? See Web Application Consulting. Salesforce portals?
Technology Stack / Decision Support
| Criteria | Power Pages | Custom Web App | Salesforce Experience Cloud |
|---|---|---|---|
Platform | Microsoft (Dataverse) | Azure (.NET / Blazor) | Salesforce |
Build approach | Low-code + pro-code | Full custom code | Low-code + pro-code |
Time to build | Weeks | Months | Weeks–months |
Cost | Lower for standard Dataverse/D365 portals | Higher but flexible for unique requirements | Moderate (Salesforce licensing) |
Data source | Dataverse / D365 native | Any (custom APIs) | Salesforce native |
Customisation | Moderate (Liquid, JS, CSS) | High flexibility with more build ownership | Moderate (Lightning, Apex) |
Authentication | Entra External ID |
Entra External ID | Salesforce Identity |
Best for | D365/Dataverse organisations | Complex, unique requirements | Salesforce organisations |
Choose Power Pages for Dataverse/D365 self-service portals. Choose custom development for highly unique UX, non-Dataverse data architecture, heavy transaction workloads, complex multi-tenant needs, or deep custom logic.
Methodology
Free consultation & scoping
We discuss what your portal needs to do, who uses it, and what data it connects to — and recommend Power Pages, custom, or another approach. No cost, no obligation.
Portal design & page architecture
We design the portal: page structure, navigation, forms, views, and authentication flow — wireframes approved before build.
Build & configure
We build the portal: pages, Dataverse forms, views, table permissions, authentication, and branding — using Power Pages design studio with custom Liquid/JS where needed.
Workflows & notifications
We connect Power Automate: submission confirmations, approval workflows, escalation notifications, and status updates.
Testing & security review
We test across devices, validate table permissions and role-based access, review accessibility, confirm performance, verify audit logging, and complete a security review so external users only see approved data.
Launch & support
We launch through a deployment checklist, package changes through the agreed environment path, train your content team, monitor post-launch behaviour, and support updates, data changes, rollback needs, and enhancements.
It starts with a free portal consultation. No obligation.
Why Star Knowledge
| Your need | What we build | Portal type |
|---|---|---|
“Customers need to see their account and orders” | Customer self-service portal | Customer portal |
“Partners need deal registration and docs” | Partner collaboration portal | Partner portal |
“Customers need to submit and track support cases” | Case tracking portal | Case portal (D365 CS) |
“FAQ / knowledge base for customers” | Searchable knowledge portal | Knowledge base |
“Application or registration forms online” | Application submission portal | Application portal |
“Community discussion for customers” | Community forum portal | Community |
“Need all of the above” | Multi-function portal programme | Consultation to scope |
“Not sure if Power Pages or custom” | Portal assessment | Assessment first |
Case Studies
Technology company, 2,000+ customers, D365 Customer Service.
Customers emailing and calling for account info, case status, and documentation — support team overwhelmed with requests they shouldn’t be handling.
Built Power Pages customer portal: account view, case submission and tracking, document library, and knowledge base — all connected to D365 Customer Service.
Manufacturing company, 150+ channel partners.
Partners registering deals by email, accessing documents from shared drives, and requesting marketing materials with no tracking.
Built Power Pages partner portal: deal registration (Dataverse), document library (SharePoint), marketing asset access, and training — secured by partner organisation.
Government agency, permit application process.
Permit applications submitted on paper — manual processing, lost applications, and no status visibility for applicants.
Built Power Pages application portal: digital form submission with validation, document upload, Power Automate processing workflow, and applicant status tracking.
Industries We Serve
Technology
Customer self-service and case tracking portals
Manufacturing
Partner deal registration and channel portals
Financial Services
Client portals with secure document sharing
Healthcare
Patient portals with appointment and record access
Government
Citizen application and permit portals
Professional Services
Client project and document portals
Education
Student and faculty service portals
Non-profits
Donor and volunteer engagement portals
From a focused knowledge base portal to a multi-function customer and partner portal programme.
Insights
Why D365 and Dataverse Teams Are Prioritizing External Portals in 2026
In 2026, organisations using Dataverse or Dynamics 365 often need secure external access for customers, partners, and communities. Power Pages can be a strong fit when the portal needs self-service, case tracking, knowledge access, forms, or partner workflows connected to Microsoft business data.
01
Dataverse-native means real-time — portal users see live D365 data, not a stale sync; changes flow both ways
02
03
Security is built in. — table permissions, role-based access, and Entra External ID authentication are platform features, not custom code
When should we use Power Pages vs a custom web portal?
Use Power Pages when your data is in Dataverse or D365, the portal supports standard self-service, case tracking, knowledge base, or form workflows, and you want faster delivery. Use custom development when the UX, integration model, data architecture, transaction volume, multi-tenant needs, or business logic are highly specialised.
Frequently Asked Questions
What is Power Pages?
Microsoft’s low-code platform for secure external websites and portals connected to Dataverse and Dynamics 365. It was formerly Power Apps Portals and Dynamics 365 Portals.
What kind of portals can you build on Power Pages?
Customer self-service portals, partner portals, knowledge bases, case tracking, applications, registrations, communities, and event sites where external users need secure Dataverse access.
How does Power Pages connect to D365?
Power Pages reads and writes Dataverse data natively, including D365 Sales and Customer Service records, so users see live cases, orders, and account data without sync middleware.
How is authentication handled?
Power Pages supports Entra External ID, Entra ID for B2B partners, and social login. Web roles and table permissions control access to each user’s approved data.
How much does a Power Pages portal cost?
Star Knowledge consulting is estimated at $400–$600 per day. Simple portals may take 5–18 days, medium portals 15–32 days, and complex portals 25–55 days. Microsoft Power Pages licensing is separate.
How long does it take to build a Power Pages portal?
Simple: 2–4 weeks. Medium: 4–8 weeks. Complex: 8–14 weeks. Power Pages is often faster than custom web development for similar portal functionality.
Can Power Pages replace our current customer portal?
Often yes, when your data is in Dataverse/D365 and requirements are standard. We assess fit, migration, or custom enhancement before recommending a path.
Can you customise the portal's design?
Yes. We configure custom themes, branded layouts, responsive design, Liquid templates, JavaScript, and Web API extensions so the portal matches your brand.
Book My Free Portal Consultation
Tell us the task you have in mind. We’ll assess whether an agent suits it, at what autonomy level, and what the first step should be.
- No cost, no obligation
- Typically responds within 4 business hours
- Confidential — your data isn't shared
- Platform-agnostic AI application team
Typically responds within 8 business hours · Confidential