Mobile Health App for a Healthcare Startup – Android & iOS

1 Jul 2020

The Client

The client is a healthcare startup in the USA helping patients connect with licensed, qualified therapists and mental care providers anytime.

The Need

The client analyzed the gap in the industry where patients lacked access to immediate, quality care in a timely manner. And in order to bridge the gap, the client conceptualized the idea of enabling timely mental health services and reaching the wider audience via technology running on one’s smartphones – a mobile health app. One of the major pain points in building the mobile health application was the affordability of the solution for everyone keeping the constraints in mind and as a startup, pain points had to be overcome. The client wanted to realize the idea into a full-fledged healthcare mobile app for both Android and iOS devices.

The client wanted the application to be developed to connect therapists and mental care providers with patients in real-time with a full-fledged video conferencing capability built-in. Additionally, the below capabilities were required in the apps:

• The app should allow the users to choose providers and schedule appointments based on their criteria
• Add therapists to favorites
• Provide accurate recommendations etc. right from inside the applications.

The Challenge

With the custom requirements for the development of the health app for android and iOS, the project involved the below challenges:

• Real-time scheduling and coordination
• Matching relevant healthcare providers with the patients who could be spread across different time zones
• End-to-end encryption to adhere to HIPAA regulation and hence the entire system needed to be architected in keeping data constraints in check

The Solution

Star Knowledge as a recognized mobile app development company with highly skilled team of dedicated healthcare app developers, built the mobile health app on Android and iOS and hosted it on Microsoft Azure keeping in mind the HIPAA compliance and scalability. Due attention was paid to keeping the patient’s information anonymous.

The UI and UX were designed with a focus on ease of use and simple navigation to enable users to use the solution easily. Our mobile app developers also developed a provider marketplace to set their availability and area of focus that can help patients connect with the relevant care providers. The solution involved developing a complex scheduling algorithm and connecting via WebRTC to enable therapists to reach out to patients in a timely fashion. The calendar was enabled to sync with users’ device calendars for planning schedules for the day.

Benefits Obtained

1. Real-time scheduling, discussions across geographies and region based on required criteria
2. Video conferencing
3. Ease of use
4. Cost-effective
5. Calendar sync and schedule management
6. HIPAA Compliant
7. Clear pricing eliminating all middlemen

Technology Stack

• Android
• iOS
• Azure PaaS
• Azure DevOps
• Azure SQL Server
• Firebase
• .Net MVC
• Entity Framework
• Web API
• TokBox
• WebRTC
• Twilio
•  

Looking for a similar bespoke mobile health app development service? Partner with us for highly customized mobility solutions.

Star Knowledge is a recognized healthcare application development firm with a track record of delivering custom healthcare / medical apps for Android and iPhone devices. When healthcare providers face challenges in terms of improving the quality of patient care, Star Knowledge provides professional custom Healthcare software development solutions to help healthcare organizations remain agile and profitable.