Managed SharePoint Services and Training for Enterprise IT

Client Goal 
The client, a large enterprise organization, sought expert guidance on implementing Microsoft Intune best practices as their internal IT team lacked confidence in the platform’s configuration. Additionally, they required support to modernize their SharePoint environment without disrupting ongoing business operations. 

Challenges Faced 

• Internal IT team unfamiliar with Microsoft Intune best practices, resulting in limited confidence in device and security management. 

• Legacy SharePoint sites with inconsistent structure and outdated user experience. 

• Need for a modern, standardized SharePoint Online environment without causing operational disruption. 

• Requirement for end-user training and adoption support for new systems. 
  
  

Our Approach / Contribution 
Star Knowledge partnered with the client’s IT team to provide hands-on advisory and implementation support for Microsoft Intune, following Microsoft’s security and deployment best practices. Simultaneously, we assessed their existing SharePoint environment, designing and implementing a modern SharePoint Online architecture that standardized layouts, navigation, and governance. Training sessions and adoption programs were conducted to ensure smooth transition and effective utilization of the new platform. 

Solutions Delivered 

• Configuration of Microsoft Intune according to Microsoft’s recommended security and deployment standards. 

• Modernization and standardization of SharePoint Online environment for improved usability. 

• Assessment and redesign of legacy SharePoint sites with consistent navigation and structure. 

• End-user training and adoption programs across departments. 

• Ongoing advisory support to IT team for managing the new environment.
   

Business Outcomes / Results 

• Improved Governance: Standardized SharePoint structure ensured consistent content management across departments. 

• Enhanced Security: Intune configuration aligned with best practices reduced risks associated with device management. 

• Seamless Transition: Modern SharePoint environment delivered without disruption to daily operations. 

• Increased Adoption: Training and adoption programs empowered users to effectively leverage new systems. 

• Operational Confidence: IT team gained confidence in managing Intune and SharePoint environments efficiently. 
  
  

Conclusion / Impact 
The managed services engagement successfully modernized the client’s SharePoint environment and strengthened their Microsoft Intune implementation. By combining technical execution with end-user training, the client now benefits from a secure, standardized, and easily manageable digital workplace.