HR Resume Automation for a Large Public Library in Michigan

The Client 

A large public library system in Michigan operating six locations, serving thousands of patrons annually. With a mission rooted in community service and knowledge sharing, the library’s HR department plays a crucial role in staffing its diverse programs and operations. 

The Need 

The HR department faced growing challenges in managing job applications. Resumes arrived through the library’s website and email, creating a labor-intensive process for collection, organization, and candidate evaluation. This slowed down hiring and impacted the library’s ability to quickly onboard talent. 

Key Pain Points: 

• Manual handling of resumes from multiple channels. 

• Time-consuming candidate matching against job descriptions. 

• No centralized storage for resumes and job descriptions. 

• Lack of automated filtering to prioritize top applicants.
  
  The Solution 

Star Knowledge implemented an AI-powered HR Resume Automation solution, fully integrated within the library’s existing Microsoft 365 and SharePoint environment. This streamlined the resume intake, evaluation, and filtering process, enabling faster, data-driven hiring decisions. 

Solution Highlights: 

• Automated Resume Extraction – Power Automate workflows pulled resume attachments from website forms and email submissions, storing them in a dedicated SharePoint library. 

• AI-Powered Candidate Matching – Microsoft Copilot Studio parsed resumes and compared them against job descriptions (stored in SharePoint as Word documents). 

• Match Scoring & Summarization – Generated percentage-based match scores and concise summaries of each applicant’s qualifications. 

• Custom SharePoint View – Automatically filtered out candidates scoring below 70%, allowing HR to focus on top talent first.
   

Technical Components: 

• Microsoft Power Automate – Workflow automation for resume collection. 

• Microsoft Copilot Studio – AI-driven parsing, matching, and summarization. 

• SharePoint Online – Centralized, compliant repository for HR documents.
  
  Results & Benefits Obtained 
  
  

• Enhanced HR Efficiency – Significantly reduced manual work in resume collection and sorting. 

• Faster Hiring Decisions – Match scoring and summaries enabled rapid shortlisting. 

• Centralized & Compliant Storage – Ensured all applicant data remained secure and accessible. 

• Scalable Hiring Process – Easily adaptable to future roles and larger applicant pools. 

At Star Knowledge, we transform traditional HR workflows into intelligent, automated systems using Microsoft 365, AI, and process automation. From resume processing to full-scale HRMS implementations, we help organizations streamline hiring, improve accuracy, and make smarter talent decisions. 

Ready to automate your HR processes? 

Let’s Build Your AI-Driven Hiring System Today!