Corporate Intranet and Automation Setup

Business Need 

A leading construction company wanted to revamp their classic intranet experience to improve usability, enhance collaboration, and modernize document management across their workforce. 

Challenge 

The organization was relying on outdated intranet site structures and legacy workflows that were running on InfoPath, many of which were no longer functional. Employees faced difficulties with navigation, document management, and workflow automation, resulting in inefficiencies and reduced adoption of the existing system. 

Solution Implemented 

A modern intranet and automation solution was designed and deployed with the following key implementations: 

• Modern Intranet Setup: A ready-to-use intranet solution with custom SPFx elements was developed to deliver a modern and engaging user experience. 

• Enhanced Navigation: A custom mega menu was built to improve navigation and give employees a seamless way to access resources. 

• Document Management Best Practices: The intranet was restructured with tagging and improved document management processes. 

• Workflow Modernization: Legacy InfoPath workflows were redeveloped using SharePoint Lists and Power Automate for reliable automation. 

• User Adoption & Training: Training sessions were conducted, and adoption programs were structured at 30, 60, and 90 days to ensure smooth user onboarding. 

• Ongoing Support: A dedicated helpdesk was set up post-rollout to provide continuous assistance. 
  
  

Technical Aspects 

• Platform: SharePoint Online with SPFx customizations 

• Workflow Automation: Power Automate for modernized workflows 

• Navigation: Custom-built mega menu for better usability 

• User Adoption: Training and adoption programs with structured timelines 
  
  

Benefits Achieved 

• Modern User Experience: Employees gained access to a clean, intuitive, and modern intranet platform. 

• Increased Efficiency: Redesigned workflows eliminated bottlenecks and improved overall process automation. 

• Enhanced Document Management: Proper tagging and structures enabled better organization and quicker access to documents. 

• High Adoption Rates: Structured adoption and training programs ensured smooth transition and greater system usage. 

• Sustained Support: Dedicated helpdesk ensured employees received timely assistance post-deployment. 
  
  

Conclusion 

This case study highlights how a construction enterprise modernized its intranet by transitioning from outdated structures and legacy workflows to a streamlined, automated, and user-friendly platform. The transformation not only improved collaboration and efficiency but also set the foundation for long-term digital adoption and scalability.