Client Goal
The client needed to automate invoice generation for multiple CSP customers, integrating billing with Ingram Micro to generate accurate, customer-ready invoices every month without manual effort.
Challenges Faced
- Manual invoice generation consumed 20–24 hours monthly.
- Data integration with Ingram Micro and customer-specific billing was complex.
- Ensuring accuracy in CSP sales margins and cost allocations was difficult.
- Distribution and storage of invoices lacked automation and standardization.
Our Approach / Contribution
Star Knowledge implemented a custom Power Automate workflow integrated with Ingram Micro APIs. The workflow extracted consumption data, generated invoices using HTML templates, converted them to PDFs, and stored them in SharePoint, classified by month and customer. The solution ensured accuracy in margins and costs, automating nearly the entire billing process.
Solutions Delivered
- Integration with Ingram Micro APIs to fetch monthly consumption data.
- Automated invoice generation using HTML templates and PDF conversion.
- Classification and storage of invoices in SharePoint libraries by month and customer.
- Inclusion of CSP margins and costs for complete customer-ready invoices.
- Automated notifications and distribution of invoices to customers.
Business Outcomes / Results
- Time Savings: Eliminated 20–24 hours of manual work monthly.
- Accuracy: Reduced human errors in invoice generation and cost calculations.
- Consistency: Standardized invoice templates improved professional presentation.
- Operational Efficiency: Fully automated workflow reduced effort and improved timeliness.
Conclusion / Impact
The automated invoicing solution transformed the client’s CSP billing process, ensuring efficiency, accuracy, and scalability while freeing resources for higher-value activities.
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