Microsoft 365 Managed Services

Microsoft 365 Managed Services refer to a comprehensive suite of services provided by a managed service provider (MSP) to handle the setup, management, optimization, and ongoing maintenance of Microsoft 365 (formerly Office 365) applications and tools. These services ensure that organizations can maximize the benefits of Microsoft 365 while offloading the technical complexities to experts. 

• • • Proactive monitoring and maintenance of Microsoft 365 applications and infrastructure
    • Troubleshooting and issue resolution
    • Patch management and updates
    • Security management and threat detection
    • Backup and disaster recovery
    • User support and training
    • Migration services

At Star Knowledge, we also offer managed services for Microsoft 365 and can assist with any technical issues and we resolve tickets faster than Microsoft with a guaranteed SLA and outcomes. Contact us to learn more about how we can help you maximize the value of your Microsoft 365 subscription.

If you already have a Microsoft 365 subscription, you can access support directly from the Microsoft 365 admin center.
To access support through the admin center, log in to your account and click on the “Support” tab. From there, you can access documentation, forums, and other self-service support resources. You can also contact Microsoft support through phone, chat, or email.

If you’re looking for more comprehensive support services, you can work with a Managed Services Provider (MSP) like Star Knowledge. contact us to schedule a consultation. We can assess your needs, recommend the appropriate level of support, and provide you with a customized support plan that fits your budget and requirements. 

Fixed fee: A fixed monthly fee is charged for a set number of services and support hours.
Per-Ticket fee: A fee is charged for each user of Microsoft 365 services.
Hourly rate: An hourly rate is charged for support services provided. 

Consider the following factors:

• • • Expertise and experience with Microsoft 365 environments
    • Service level agreements (SLAs) and response times
    • Security and compliance certifications and expertise
    • Flexibility and scalability of services
    • Cost and pricing models

At Star Knowledge, we offer comprehensive M365 Managed service to help you get the most out of your subscription. Our team of experienced and certified experts can handle everything from technical support to security management, ensuring that your Microsoft 365 environment is running smoothly and securely. 

They typically offer training on Microsoft 365 applications and services. This can include:
Basic user training: Training on how to use Microsoft 365 applications like Word, Excel, PowerPoint, and Teams.
Advanced user training: Training on advanced features of Microsoft 365 applications.
Security training: Training on best practices for keeping Microsoft 365 environments secure.
Administration training: Training on how to manage and administer Microsoft 365 environments. 

Expertise: Managed service providers have specialized expertise in managing and optimizing Microsoft 365 environments.
Increased productivity: With Microsoft support services, businesses can reduce downtime, improve performance, and increase employee productivity.
Cost savings: Managed services are more cost-effective than hiring an in-house IT team to manage the Microsoft 365 environment.
Security: MSP’s can help businesses implement security best practices to keep their Microsoft 365 environment secure. 

Yes, experienced Managed Services Providers (MSPs) can help with migration to Microsoft 365. In fact, many MSPs offer migration services as part of their Managed Microsoft 365 support services.
At Star Knowledge, we can assist you with every step of the migration process to Microsoft 365. Our team of experts can help you plan your migration, assess your existing infrastructure, and execute the migration with minimal downtime and disruption to your business operations.
We have extensive experience with Microsoft 365 migration projects and can help you migrate your email, files, and other data to the cloud-based platform.