Microsoft Solutions Partner
Microsoft Entra External ID Services Consulting Services
Plan, modernize, and secure external identities with Entra External ID for customer and partner-facing applications.
Helping organisations secure customer, partner, and external-user access with Microsoft identity platforms.
Years
Customer Identity & Access Management
Microsoft Identity Specialists
Microsoft Solutions Partner
Built across the major agent ecosystems
Copilot Studio
Azure AI Foundry
AWS Bedrock
Google Vertex AI
OpenAI
LangChain / LangGraph
Build Better External Identity Experiences
01
Running Azure AD B2C and unsure how to move to Microsoft Entra External ID?
02
Need secure, branded sign-in for customers, partners, or business users?
03
Worried about breaking custom B2C policies, user flows, or identity providers?
Need stronger MFA, access controls, lifecycle governance, and monitoring for external users?
What We Do
External Identity Without the Complexity
01
Purpose-Built Customer Identity
We design external identity separately from workforce identity, aligning journeys, claims, applications, and tenant structure.
02
Migration Planning Before Configuration
We map dependencies before phasing user flows, policies, applications, claims, identity providers, and testing.
03
Branded Experiences That Fit Your Application
We create branded sign-in and sign-up journeys that keep authentication consistent with your customer experience.
Flexible Identity Provider Integration
Connect customers and partners through social, enterprise, SAML, OpenID Connect, and local-account authentication.
05
Security Designed for External Users
We strengthen external access with MFA, appropriate access controls, audit logging, and governance.
06
Tested for Production
We validate authentication journeys, claims, integrations, redirects, rollback paths, and support procedures before launch.
Our Services & Capabilities
01
Customer Identity Architecture and Readiness
We assess B2C, authentication, user journeys, policies, identity providers, claims, applications, and operational risks.
- Tenant review
- B2C readiness
- External ID roadmap
02
User Flows, Custom Policies and Branded Sign-In
We configure secure sign-up, sign-in, MFA, claims, custom policies, localization, and branded authentication journeys.
- User flows
- Custom policies
- Branded authentication journeys
03
Identity Provider and Social Login Integration
We integrate social, enterprise, SAML, OpenID Connect, and local-account authentication options.
- Social login
- Enterprise IdP
- OIDC and SAML federation
04
Application Authentication and API Integration
We integrate applications using OAuth 2.0, OpenID Connect, app registrations, scopes, redirects, and token claims.
- OAuth 2.0
- OpenID Connect
- API scopes and token claims
05
Azure AD B2C Migration and Modernization
We assess B2C dependencies and create a phased modernization or migration plan for production readiness.
- B2C modernization
- Migration planning
- Dependency mapping
06
Security, Governance and Compliance Controls
We configure MFA, access controls, audit logging, consent, claims governance, monitoring, and operational controls.
- MFA options
- Audit logging
- Consent and claims governance
07
Testing, Cutover and Managed Support
We test authentication journeys, integrations, claims, redirects, rollback paths, and support procedures before go-live.
- Journey testing
- Cutover planning
- Monitoring and support runbooks
Need the full M365 security picture — threat, data, and devices too?
Technology Stack and Technical Capabilities
| Identity area | What we configure | Customer identity value |
|---|---|---|
User journeys | Sign-up, sign-in, password reset, profile editing, MFA prompts | Branded and reliable customer authentication |
Custom policies and claims | Claims collection, transformation, validation, localization, orchestration logic | Flexible identity journeys without brittle workarounds |
Identity providers | Microsoft, Google, Facebook, Apple, SAML, OIDC, enterprise IdPs, local accounts | Choice of sign-in options for different user groups |
Application integration | OAuth 2.0, OpenID Connect, SAML, redirect URIs, token claims, API scopes | Secure authentication for web, mobile, SaaS, portal, and API access |
Migration readiness | Azure AD B2C user flows, custom policies, apps, claims, identity providers, branding | Lower migration risk before production cutover |
Security and governance | MFA options, customer-access controls, audit logging, tenant separation, consent governance | Safer customer access with clearer operational oversight |
Testing and support | Journey testing, edge cases, redirects, rollback paths, monitoring, support runbooks | Production-ready External ID launch and handover |
Not sure where your customer identity gaps are? A focused External ID readiness review will show the safest path forward.
Entra External ID Delivery Methodology
Current-state assessment
We review your Azure AD B2C tenant, user journeys, custom policies, identity providers, app registrations, token claims, branding, monitoring, and support process before recommending changes.
Architecture and migration roadmap
We define the External ID architecture, migration path, tenant separation, application dependencies, integration sequence, rollback approach, and production-readiness criteria.
Build and configuration
We configure user flows, custom policies, branding, MFA prompts, identity providers, claims, app registrations, redirect URIs, API scopes, and secure authentication flows.
Integration and validation
We validate application sign-in, token behavior, claims, redirects, consent, API authorization, localization, accessibility, and edge cases before moving toward production.
Cutover and support handover
We prepare cutover steps, rollback options, monitoring checks, support runbooks, and handover notes so your team can operate the identity platform after launch.
It starts with a free consultation. No obligation.
Why Star Knowledge
| Criteria | Star Knowledge | In-House IT | Generic MSP |
|---|---|---|---|
Entra ID depth | Identity specialists | Stretched, basic MFA only | Surface-level |
Conditional access | Tuned, risk-based | Default or absent | Basic |
PIM / least privilege | Implemented & audited | Rarely used | Not offered |
Hybrid / cloud migration | Planned, secure | Ad-hoc | Varies |
Zero Trust alignment | Core methodology | Buzzword, not practice | Not considered |
Track record | Confirm before publishing: replace with verified project count, approved case study, client quote, delivery metric, or Microsoft credential that applies to this Microsoft service page. | In-house only | Mxed |
Star Knowledge brings Microsoft identity, Azure application, and security experience together in one delivery model. That matters for External ID projects because customer identity is not only an identity configuration task; it touches application code, API security, branding, privacy, user experience, testing, and operations. Our approach is to document the current state, reduce risk before migration, implement in phases, and leave your team with clear configuration notes and support runbooks.
Case Studies
SaaS platform or customer-facing application team. Confirm client name, industry, user volume, and permission to publish before adding logos, quotes, or metrics.
Entra ID, conditional access, PIM
MFA was in place but conditional access was barely used and admin accounts had standing privileges.
Deployed risk-based conditional access, implemented PIM, and ran access reviews across the estate.
Healthcare provider, 200+ clinicians.
Entra ID SSO, identity governance, lifecycle automation
Clinicians juggled multiple passwords and departed staff retained access for months.
Integrated apps for SSO and deployed access reviews with automated joiner/mover/leaver workflows.
Professional services firm, 150+ users.
On-prem AD → cloud-only Entra ID
On-prem AD was a security and maintenance burden with ageing domain controllers.
Migrated identity to cloud-only Entra ID, eliminating the on-prem footprint.
Industries We Serve
Financial Services
Secure customer and partner access with strong authentication, federation, and identity governance.
Healthcare
Enable secure patient, provider, and partner access with reliable authentication and identity controls.
Technology & SaaS
Build scalable customer identity experiences for SaaS platforms, applications, portals, and APIs.
Professional Services
Secure customer and partner portals with branded sign-in, SSO, MFA, and governed access.
Manufacturing
Connect customers, suppliers, distributors, and partners through secure external identity experiences.
Retail & E-commerce
Deliver seamless customer sign-in and registration while strengthening account security.
Legal
Protect client portals and confidential applications with secure authentication and controlled external access.
Government & Public Sector
Support secure citizen, partner, and external-user access with governed identity journeys.
From Azure AD B2C modernization to new Entra External ID implementations, we tailor the approach to your users, applications, integrations, and security requirements.
Insights
Microsoft Entra External ID in 2026
In 2026, customer identity is moving toward modern CIAM with Microsoft Entra External ID, secure identity federation, seamless application authentication, and planned Azure AD B2C modernization. The focus is on secure customer experiences without disrupting existing applications or identity journeys.
01
CIAM modernization — Build secure customer and partner identity with Entra External ID.
02
03
Is your customer identity ready for 2026?
We assess your existing identity environment and help you plan the right path for Entra External ID, CIAM modernization, B2C migration, and secure application integration.
Frequently Asked Questions
What is Microsoft Entra External ID?
Microsoft Entra External ID is Microsoft’s customer and external-user identity platform. It helps organizations manage secure sign-up, sign-in, access, identity providers, and application authentication for customers, partners, and other users outside the workforce directory.
Is Microsoft Entra External ID replacing Azure AD B2C?
Microsoft Entra External ID is the current Microsoft direction for customer and external identity scenarios. Existing Azure AD B2C implementations may continue to run, but organizations should review their architecture, policies, applications, and migration options before making changes.
What do we need before starting an Entra External ID project?
You should know which applications need customer authentication, the expected user types, identity providers, branding requirements, existing Azure AD B2C policies or user flows, compliance needs, and who owns application code changes.
Can you migrate or modernize our existing Azure AD B2C tenant?
Yes, but the right path depends on your current tenant, applications, custom policies, identity providers, claims, branding, and user data model. We start with an assessment, identify dependencies, and recommend either phased modernization, selective migration, or a new External ID implementation.
Which applications can use Entra External ID?
Entra External ID can support customer-facing web apps, mobile apps, SaaS platforms, portals, APIs, partner applications, and custom line-of-business apps when the authentication pattern and protocol support are planned correctly.
Can Entra External ID integrate with our applications and APIs?
Yes. We integrate customer-facing web apps, mobile apps, portals, SaaS platforms, and APIs using OAuth 2.0, OpenID Connect, SAML where required, app registrations, redirect URIs, token claims, and API scopes.
How much does Entra External ID consulting cost, and how long does it take?
It depends on scope. Star Knowledge typically estimates Entra External ID consulting at $400–$600 per day. A focused assessment or advisory engagement may take a few days, while implementation, migration, custom policy work, application integration, testing, and production cutover are estimated after reviewing your applications and current identity setup.
Book My Free Identity Assessment
Tell us the task you have in mind. We’ll assess whether an agent suits it, at what autonomy level, and what the first step should be.
- No cost, no obligation
- Typically responds within 4 business hours
- Confidential — your data isn't shared
- Identity and application security specialists
Typically responds within 8 business hours · Confidential