Technical Support - Star Knowledge Support and Maintenance Services

Application Support & Maintenance

Looking for a one stop solutions provider for all your application maintenance? Star Knowledge provides answers to all your questions with solutions that are cost effective and guaranteed to work for all your business requirements.

Should we outsource our technical support and maintenance services, is a question that is running in most of the CTOs and CIOs globally. The manner in which enterprises and ISVs today manage their applications is rapidly changing. The software vendors must quickly react to the changing dynamics of the marketplace in order to remain competitive in the marketplace. Overwhelmed by increased agility, uninterrupted service and reduced complexity, many CTOs, CIOs and business stakeholders are looking towards new approaches for application management, searching for new ways to drive business growth.

With Star Knowledge, reap the benefits of facilitating business functions, and collaboration for making proactive business decisions, increased use of information technology brings the difficulty of managing support and maintenance for enterprise applications.

Why Technical Support and Maintenance Services?

Ongoing technical support, maintenance of an organization’s products and applications are challenges that every organization faces as its business requirements evolve. With organizations running these applications across several clients, reliability takes a top priority. At the same time, they also present a strong potential for cost savings in global enterprises. Most of the companies today spend nearly 60% of their budget to maintain their lines of business and products annually. Would it not be amazing if there was a way to get the cost down drastically?

Star Knowledge provides cost-effective and dependable application maintenance and support services to its customers. Our expertise on Microsoft Technologies and solutions including SharePoint and .Net Applications, Java/ J2EE, Oracle, SAP, as well as other platforms, databases, languages and software ensure that we understand your application better and offer solutions, support and services that no other vendor can guarantee.

Our in-depth understanding of how technology can be used to facilitate your company’s business processes, and its extensive industry/domain expertise, allow you to get the most out of your IT investments by reducing your cost of maintenance and support for your application portfolio.

Benefits of Outsourcing Application Maintenance

Support and Maintenance
Legacy Application Support

Support and Maintenance
Defect Analysis, Trouble Shooting and Bug Fixes

Support and Maintenance
Application Platform Upgradation

Support and Maintenance
Performance Analysis and Enhancements

Support and Maintenance
Network Center Management

Support and Maintenance
Application Testing, Planning and Reporting

Support and Maintenance
Application Migration

Support and Maintenance
Tech Support and Help Desk Services

Our Business Value

Outsourcing your software application maintenance to Star Knowledge's experienced team means improved application stability, increased productivity, and lowered support costs.

Teams are available 24 x 7 with round the clock support for your business.

Teams and  Engineers are industry tested, accredited and certified to solve challenges on a given technical environment.

Star Knowledge's software maintenance process life cycle includes services for everything from fixing small defects to handling complex challenges, which ultimately leads to a significant reduction of your software application maintenance costs.

Our software maintenance team stays current with the latest industry and technology trends, keeping your business competitive and aligned with the industry standards

Our reverse engineering process ensures quality results with speedy delivery.

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